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The Power of the Connected Worker
Unlock workforce potential to rapidly improve operational outcomes.
Connected Worker Solutions Supercharge Frontline Teams
Connected Worker Solutions integrate digital tools to enhance workforce productivity, safety, and communication. Real-time data access and knowledge resources empower front-line workers to tackle complex challenges on the fly. From reaction plans to strict standards compliance, Epicor Connected Worker Solutions make it easy for employees to do the right thing, optimizing operations while driving significant improvements.
Why Connected Worker Solutions Matter
82%
of companies plan to invest in learning and training on the job.
Enhancing Operational Efficiency and Staying Competitive
In today’s fast-paced business environment, organizations face significant challenges in improving operational efficiency while maintaining a competitive edge. Connected Worker solutions offer a transformative approach to address these issues:
- Real-time data access empowers employees, enabling faster decision-making.
- Enhanced Collaboration translates to higher productivity and better outcomes.
- Training and Skill Development leads to higher efficiency and adaptability.
By adopting Connected Worker solutions, organizations can overcome operational challenges and secure their position in an increasingly competitive market. Contact us to collaborate on the best solution to meet your operational goals.
Increasing Workforce Shortages and Retention Challenges
With increased complexity of work, labor shortages, and high turnover, businesses need smarter ways to train, engage, and retain employees. Epicor solutions make training part of work while automating capability tracking and building engagement through daily tasks.
- Faster onboarding with on-the-job training and digital job aids.
- Stronger skill development through on-the-job training tools and Epicor Prism’s AI-driven task assistance, tailored to industry needs.
- Greater workforce satisfaction with clear task guidance, employee feedback, and visibility of skills acquisition.
Easy to learn and easy to teach, Epicor solutions create a connected, collaborative workforce where knowledge flows seamlessly and employees stay engaged and productive.
Tightening Compliance and Safety Regulations
Stricter safety and compliance regulations make accurate documentation and real-time tracking more critical than ever. Epicor solutions help ensure businesses stay ahead of these demands with clear, actionable data.
- Maintain compliance effortlessly with guided visual instructions from our Acadia Connected Worker Platform.
- Detect and correct process deviations with real-time monitoring and automated alerts from Epicor Connected Process Control.
- Improve workplace safety with real-time monitoring and analytics from Epicor Advanced MES.
With the right tools in place, businesses can strengthen consistency, reduce risk, and create a safer, more agile work environment.
Challenges Solved by Connected Worker Solutions
Companies that fail to optimize workforce productivity risk losing their competitive edge. Connected worker solutions provide real-time access to work instructions and performance data, helping employees work faster, reduce errors, and adapt to changing demands.
- Equip workers with digital work instructions, actionable data, and on-demand guidance.
- Reduce task errors with step-by-step procedures, including multi-media job aids.
- Improve efficiency with real-time performance tracking and learning opportunities.
Strict safety and regulatory compliance is critical in any industry. Connected worker solutions deliver real-time safety protocols and policy updates, reducing risks and improving adherence to regulations.
- Deliver critical safety protocols, SOPs, and policy updates instantly.
- Help ensure compliance with digital recordkeeping and automated reporting.
- Reduce workplace incidents with proactive safety alerts.
Disconnected teams lead to inefficiencies and missed deadlines. Connected worker solutions enable seamless real-time communication, so employees can stay aligned and responsive.
- Connect teams instantly with task assignments, notifications, and status updates.
- Improve collaboration across shifts and between frontline workers and management.
- Help ensure fast response times with real-time problem reporting and reaction plans.
Continuous learning and skill development are essential for employees to keep pace with automation and other technological advancements. Connected worker platforms provide interactive training modules and track employee progress, helping workers stay job-ready.
- Provide interactive training modules and just-in-time job aids tailored to role requirements.
- Track skill development and certification status to fill skills gaps and remain compliant.
- Reduce training time for new-in-position employees with digital guidance.
Even the most well-informed, data-driven strategies can fail if they’re not deployed properly to frontline workers. Connected worker solutions create a a direct line between the frontline and the back office, enabling rapid action based on informed business decisions.
- Inject process changes and training directly into daily workflow.
- Capture employee insights to refine processes and drive continuous improvement.
- Identify bottlenecks and improvement opportunities with real-time analytics.
Connected Worker Trends
84%
of organizations intend to invest in the development of connected factory worker strategies in the next year.
Gartner®: Use 3 Levels of Value to Manage Connected Factory Worker Initiatives, Simon Jacobson, Published November 4, 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved
Frequently Asked Questions
A Connected Worker solution makes it easy for employees to make the right decision. It provides digital tools, real—time information, and automated workflows to guide activities—improving productivity, safety, and communication. These solutions help businesses streamline operations and help ensure workers have the knowledge they need at their fingertips.
With workforce shortages, increased safety regulations, and the demand for operational efficiency, companies are replacing outdated tools like paper checklists and shared file servers. Adoption of connected worker solutions help businesses reduce errors, enhance training, and improve decision-making with real-time insights.
Connected worker solutions become part of an employee’s essential toolkit, providing guidance and knowledge resources to help ensure each task is done accurately the first time. With digital work instructions, manager visibility into employee activities, real-time process changes, and employee feeedback, businesses see fewer errors, reduce the amount of rework, and realize more efficient task completion.
AI-powered solutions, like Epicor Prism, act as virtual assistants, automating repetitive tasks, analyzing real-time data, and offering predictive insights to speed up decision-making and improve efficiency. When leaders have decided what they want to do, Connected Worker solutions can then be used to instruct employees on how to do it.
These solutions provide instant access to SOPs, safety protocols, and real-time risk alerts, helping businesses proactively prevent incidents and maintain compliance with industry regulations. When incidents do occur, workers can update and deploy new procedures across the business in a matter of minutes.
Yes, Connected Worker solutions integrate with a wide variety of business systems. Companies use HRIS for simplified sign-on and filtering content. ERPs, WMSs, and MESs can trigger work instructions or reaction plans for employees to follow. For example, Epicor ERP can tell your employees what to do and when, while an integration with Connected Worker will tell them how to do it.
The first step is assessing workforce challenges and identifying key areas for improvement. At Epicor, our connected worker solutions can be tailored to meet specific industry needs, helping deliver a smooth implementation and measurable ROI.
