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Epicor Learning
Empower your employees to maximize productivity and accelerate ROI with a digital learning experience. Master your solution and stay ahead with the latest features and best practices.
Become an Expert
Enhance your skills and streamline user onboarding with Epicor Learning. Our comprehensive suite, accessible directly within your application, includes a variety of learning resources allowing you to increase your product knowledge in your preferred learning style. Easily access these resources through the Epicor Learning Center and the Help and Support Panel, ensuring you stay informed and productive.
Epicor Learning Suite
Knowledge that Moves your Forward
Epicor Learning Center
Your gateway to mastering Epicor solutions through a library of videos and our extensive catalogs of courses and learning paths. Designed for all skill levels, it provides targeted learning that empower users to gain the knowledge they need at their own pace. Boost your proficiency and enhance your productivity.
Help & Support Panel
Your go-to resource for contextual training and guided learning within the system. It provides quick and easy access to learning resources and documentation directly from any screen, ensuring you have the information you need to solve questions efficiently.
Knowledge Agent
Get quick and curated answers to your product questions powered by AI technology, right within the Help & Support Panel. Get relevant insights without the hassle of searching through multiple resources. Save time and effort while empowering continuous learning.
Customer Success Hub
Explore valuable resources and tools designed to help you optimize your Epicor solutions and achieve your business goals.
FAQs
Cloud Products can access Help and Support Panel directly from their system. The question mark (?) icon that is included in the main menu that provides quick access to the Help and Support contextual education resources.
The Knowledge Agent, powered by Microsoft OpenAI GPT, is a closed-source tool that exclusively draws from Epicor content, ensuring information is accurate and relevant to your solutions. It does not access or utilize your personal content. By scanning various learning resources, it delivers quick, concise answers to your most pressing questions.
Customers can sign up any time for Epicor Learning Center. Click Sign Up now to begin your journey!
Epicor Learning Center supports all core ERP products and select Business Applications and Integrated products. Each product has unique learning pathways, skill-based agendas, and individual courses to enhance the learning experience.
Yes, Epicor provides instructor-led training delivered by our Professional Services team, all accessible through the Epicor Learning Center.